As a leading tea beverage chain brand in China by number of stores, Mixue Bingcheng is deeply loved by students and office workers for its super high cost-effectiveness. On September 28, the company officially announced that its first Snow King Castle experience store in the country would open in Zhengzhou Guomao, breaking its previous image of focusing solely on ice cream and tea drinks by integrating fried skewers, desserts, coffee, merchandise, claw machines, and other elements into one space. Even more unexpectedly, Henan's local specialties, braised noodles and baked pancakes, have also been creatively incorporated into the drinks. What highlights does this experience store actually have? What kind of brand ambition does Mixue Bingcheng's diversified layout reveal? This article will take you on a journey of discovery. [more…]

Recently, a customer posted a video on social media claiming they found a piece of white plastic foreign object in a drink purchased from Mixue Ice Cream & Tea. Unexpectedly, the comment section did not fill with criticism of the merchant. Instead, many Mixue employees left comments pleading with the customer to return this part, which they jokingly called a "veteran employee." It turns out this piece of plastic was the star tip nozzle accessory for the ice cream machine's dispenser outlet. Once lost, it not only affects the shape of the product but also means the staff member may have to pay compensation. Behind this incident lies not only the detailed challenges of equipment management in food service stores but also consumers' ongoing concern about food safety. [more…]

Recently, a classic topping at Mixue Bingcheng—egg pudding—unexpectedly turned into a milky white milk pudding without any notice, surprising and even upsetting many longtime customers. Some complained about a strong milky odor and bland taste, while others speculated that the brand had changed the recipe to cut costs. However, store employees revealed that the new recipe actually uses more refined ingredients, requires the addition of fresh milk, slightly increases costs, and contains fewer additives. Behind this pudding color-change controversy, is it a healthy upgrade or a compromise on consumer taste? This article will walk you through the course of events, what employees say, and the overall direction of Mixue Bingcheng's topping recipe adjustments. [more…]

Recently, a plastic washbasin offered by Mixue Bingcheng as a周边 (merchandise) for spending 15 yuan or more has sparked widespread discussion online. This plastic washbasin, printed with the brand's mascot Snow King, breaks the conventional impression that tea beverage brand merchandise must be exquisite and attractive, with its plain and simple appearance and highly down-to-earth positioning. Netizens verbally complained that it was "ridiculous," yet couldn't help placing orders. It is worth noting that this merchandise is not available in stores nationwide, but is concentrated in certain areas of Jiangsu and Zhejiang, which has made many fans envious. As a tea beverage brand known for low prices, affordability, and being down-to-earth, Mixue Bingcheng's move, though surprising, is actually quite reasonable upon reflection. This article will start from this phenomenon and explore the current state and changes of limited-edition merchandise from tea beverage brands. [more…]

Mixue Ice Cream & Tea is accelerating its pace into the North American market. Its store on the Hollywood Walk of Fame in Los Angeles is about to officially open, and pre-sale packages have already appeared on delivery platforms, priced at $3.99 for two drinks and one ice cream. However, what truly sparked discussion was not the price, but the sweetness options on the ordering page—besides the usual sugar levels, options for 120%, 150%, and even 200% sugar appeared. Chinese netizens were dumbfounded, while Chinese people in the US believed this was simply a localized strategy adapted by the brand to local conditions. This article sorts through the course of events and reactions from all sides to help you understand the market logic behind this cup of "double sweetness." [more…]

Recently, a video showing a Mixue Bingcheng store operating inside the surgical building of the new campus of Hefei Second People's Hospital in Anhui has sparked heated discussion on social media. The video shows that the store is located next to Laoxiangji, with each occupying spots near the elevators on opposite sides of the building, jokingly called the "left and right guardians" by passersby. Hospital authorities confirmed that in addition to Mixue Bingcheng, chain brands such as Luckin Coffee are also operating normally in the building. Netizens have mixed views on this. Some joked about having milk tea and ice cream covered by medical insurance, while others expressed concern about food safety and the impact on the hospital's quiet environment. Supporters, however, believe that this move addresses the dining needs of patients' families and medical staff, making it a convenience for the public. [more…]

Recently, a netizen noticed while waiting for a flight at the airport that the Mixue Bingcheng store had a continuous stream of people lining up to pick up their orders. Upon closer inspection of the menu, the drink prices were only one yuan higher than those at city center locations. At transportation hubs like airports and high-speed rail stations, food and beverage prices are typically much higher than in urban areas, and Mixue Bingcheng's pricing strategy has sparked widespread discussion. Many consumers have shared their experiences at scenic spots and even overseas stores, discovering that Mixue Bingcheng maintains nearly uniform pricing. What business logic lies behind this seemingly "unprofitable" approach? This article will analyze the real reasons why Mixue Bingcheng can maintain its affordable strategy from the perspectives of brand positioning, supply chain system, and revenue structure. [more…]

Recently, multiple media outlets have reported that some franchisees of Mixue Bingcheng have revealed that their stores may soon introduce coffee machines, suggesting that this tea beverage brand, known primarily for lemonade and milk tea, may formally enter the freshly ground coffee market. Currently, some new stores have received fully automatic coffee machines provided by the brand, though the exact timing for their use has not yet been determined. Notably, Mixue Bingcheng already owns Lucky Cup, a brand focused on freshly ground coffee, which has surpassed ten thousand stores. If the main brand simultaneously launches similar products, the market positioning of the two may face adjustments. This article will review the latest progress of the freshly ground coffee business pilot, the direction of product upgrades, and the various speculations from the outside world. [more…]

Recently, Mixue Bingcheng made trending news due to an employee's sudden death. According to media reports, a female employee in Jingdezhen, Jiangxi, suddenly collapsed after working only three hours on her first day on the job and tragically passed away despite rescue efforts. Mixue Bingcheng responded that they are negotiating with the family, and the incident is still under investigation. This tragedy is not only lamentable but has also sparked widespread discussion on legal issues such as employer liability, work-related injury determination, and social insurance contributions. At the same time, Mixue Bingcheng's previous fine for employing child labor has been brought up again. The health and rights protection of workers has once again become a focal point. [more…]

Recently, a rumor circulated online about a fierce conflict between a Mixue Bingcheng employee and the company's HR, involving multiple allegations such as being refused a late clock-in makeup, insulting HR staff, smashing up a store, canceling the cashier system, and even misappropriating public funds, which quickly sparked heated discussion among netizens. However, after verification by media outlets such as Red Star News and Southern Metropolis Daily, the rumor was confirmed to be false; the original blogger has deleted the related content, and the so-called involved store cannot be found on maps. This article sorts out the course of the incident and the responses from all parties, reconstructing the ins and outs of this online false alarm. [more…]

Recently, the news that Mixue Ice Cream & Tea opened a store at the summit of Mount Tai has sparked widespread attention. In the video, the Snow King looks smug after reaching the top, then shares photos of the Mount Tai store's renovation. What sparked the most discussion among netizens is that this store, located at the peak of Mount Tai, charges only one yuan more than those at the foot of the mountain. As coffee enthusiasts, we might as well use this phenomenon to discuss the strategies of coffee and tea beverage brands setting up locations in scenic areas. At the same time, Front Street Coffee continues to follow industry trends and bring readers professional insights. [more…]

A single lemon seed in a cup of iced fresh lemonade actually prompted a market regulation inspection? Recently, a netizen in Hefei, Anhui, captured footage of a Mixue Ice Cream & Tea store being inspected by market regulation staff, triggered by a consumer complaint that the drink tasted bitter and had lemon seeds left in the cup. The incident sparked widespread discussion online, with some finding the complaint absurd and others believing a consumer would not make such a fuss over a mere lemon seed. The Mixue store responded that freshly cut lemon slices containing seeds is normal and that their presence in the drink was not due to employee misconduct. Market regulation staff confirmed they had inspected the store and made clear that the lemon seed issue does not involve food safety. This seemingly trivial customer complaint reflects the various bizarre complaints the tea beverage industry faces daily and has also sparked discussion about standardized procedures for freshly cut fruit drinks. [more…]

Recently, news that Mixue Bingcheng might start selling breakfast has blown up on social media, with related topics shooting straight to the top of trending searches. It started with a questionnaire circulating in community groups and on WeChat Moments, plus a "breakfast series" of dairy products quietly appearing in the mini-program, priced at just 5 yuan on average. Netizens shouted "Snow King has brought the prices down" while enthusiastically ordering fried dough sticks and spicy soup. Longtime fans even dug up the brand's origin story, saying this isn't a crossover at all—it's a return to its old trade. However, people in the know say it's currently only a small-scale trial in a few cities, with no intention of a broad rollout for now. [more…]

Using beverages in cooking is nothing new—Coca-Cola chicken wings have long been a household name. But recently, a group of wildly creative netizens have brought freshly made milk tea and fruit tea into the frying pan—Mixue Bingcheng's "Bangda Fresh Orange" is used to braise pork ribs, iced fresh lemonade replaces dipping sauce, and Four Seasons Spring milk tea is kneaded into dough to steam buns. This "Mixue Bingcheng goes into the kitchen" trend quickly went viral on social media, racking up tens of thousands of likes, with official accounts also joining in the interaction. Some see it as dark cuisine, while others who tried it exclaim it's surprisingly delicious. Is incorporating freshly made drinks into cooking actually reliable? And what intriguing details lie behind it? This article will take you on a deep dive. [more…]

In the depths of winter, Mixue Bingcheng has once again become a hot topic thanks to its "Northeast Big Floral" elements. The brand launched a series of fridge magnets featuring floral padded jackets and crispy fries merchandise, drawing consumers in with rich Northeastern flair. However, unlike last year's nationwide campaign, this year only certain regions can participate, sparking discontent among southern consumers. At the same time, out-of-stock merchandise has also hurt the experience for some customers. This article sorts through the details of Mixue Bingcheng's marketing campaign, the cultural background of the Northeast Big Floral, and the current state and hidden concerns of merchandise promotions in the new tea beverage industry. [more…]

During the May Day holiday, Mixue Bingcheng's headquarters in Zhengzhou, Henan unexpectedly became a popular check-in spot for tourists, with long queues forming outside the flagship store for three consecutive days, and visitors heading straight there with their suitcases. The limited-edition drinks and ice cream sold at the headquarters were affordably priced, attracting a large number of fans eager to experience the atmosphere of the "Snow King's" hometown. However, foot traffic far exceeded expectations, and some customers who had queued for hours found products sold out, while picking up orders and paying also required long waits. This sudden check-in frenzy showcased Mixue Bingcheng's immense popularity nationwide, but also exposed the brand's shortcomings in holiday inventory reserves and staffing arrangements. [more…]

Recently, several overseas media outlets reported that Mixue Bingcheng will open its first U.S. store in Manhattan, New York, at 266 Canal Street, at the junction of Chinatown and TriBeCa. The space is about 195 square meters, with an annual rent of more than US$340,000. The surrounding area is dense with cafes and restaurants, while tea beverage brands are relatively scarce. Some reports say Mixue Bingcheng has long intended to enter the U.S. market, aiming directly at Starbucks. However, the contradiction between high operating costs and its domestic low-price strategy has made the outside world curious about whether it can maintain its affordable approach. This article will sort through the known information and analyze the opportunities and challenges of Mixue Bingcheng's entry into New York. [more…]

Zhengzhou Bus Group has teamed up with Mixue Bingcheng to open a store inside a bus rapid transit station, with the first pilot located on the west side of the intersection of Huayuan Road and Nongye Road. This attempt is seen as an extension of bus services, allowing passengers to buy drinks while waiting for their bus and even enjoy discounts with their ride records. However, the store's construction is alleged to have proceeded without a construction land planning permit. The Jinshui District Urban Comprehensive Law Enforcement Bureau posted a notice to deliver enforcement documents, but no one signed for them, leaving the procedure at an impasse. Meanwhile, netizens have questioned whether the store occupies the sidewalk and tactile paving, potentially affecting passage. Zhengzhou Bus responded that the station passage is wide enough and promised to make dynamic adjustments. The incident has sparked discussion about the boundaries of commercial development in public spaces and provides a new case of cross-industry collaboration for the coffee and tea beverage industry. [more…]

Luckin Coffee has broken records in the chain coffee industry at an astonishing speed, adding 10,000 net new stores within a year, bringing its total store count close to 20,000, with an expansion pace even surpassing Mixue Bingcheng. However, alongside this runaway scale, problems have followed one after another: a swing from profit to loss in the first quarter, a decline in net profit margin in the second quarter, and a year-on-year drop in same-store sales at directly operated stores. The 9.9 yuan promotional campaign has lowered the average transaction value, making it a real challenge to increase revenue without increasing profit. Facing a price war with rivals such as Cotti and Starbucks, how Luckin balances scale and profitability will be a key proposition for its future operations. [more…]

Recently, Mixue Bingcheng and Yiketang have once again been thrust into the spotlight due to their use of expired ingredients. Although regulatory authorities have already imposed penalties, the food safety hazards seem not to have attracted sufficient attention from the industry. Against the backdrop of rapid store expansion and lagging personnel management, food safety issues in the new-style tea beverage sector are becoming a lingering shadow in consumers' minds. This article will review recently exposed typical cases, analyze the deep-seated problems in brand management, store manager and employee training, and explore how the industry can find a balance between scale and quality. If you love coffee, you might as well enjoy a cup of Front Street Coffee while pondering the safety cost behind this "life-renewing drink." [more…]